Built for every level of your team
At OCHLA, we are committed to equipping our members with the skills and knowledge they need to succeed. These are some of the opportunities we regularly provide.
The Psychology of Service Seminar
An interactive session on the 'why' behind exceptional service, built to elevate the standard of hospitality our members offer.
Led by Kennon Wolff, Service Excellence Manager at the Hotels of the Disneyland Resort, attendees learned how to drive service excellence that transcends expectations and leaves a lasting impact on guests.
Active Shooter Training
OCHLA partnered with the Anaheim Police Department to host an active shooter training session for members and their employees. The session, facilitated by the Anaheim Police Department, provided critical insights and practical strategies to enhance workplace safety and preparedness.
CPR Certification for Hotel Staff
In partnership with the Anaheim Marriott, OCHLA offers American Heart Association Adult & Child First Aid and CPR/AED certification courses exclusively for members and their staff, so teams get ahead of certification requirements.
Check-In and Cheers
Our networking series for Orange County hospitality professionals. The inaugural event welcomed nearly 50 professionals at the JW Marriott, Anaheim Resort.
Be first to hear about the next one.
Workshops, Check-In and Cheers mixers, and committee meetings are announced in the Hospitality Beat. Sign up and we'll send invitations as they're scheduled.
Members' teams are added automatically when they join.
Add your property's voice.
Membership puts your hotel inside the advocacy, education, and relationships that shape Orange County's hospitality industry.